Cadillac / Chevrolet / Gmc recall: Electrical system
What is wrong
General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
What could happen
If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
The fix
GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.
Vehicles covered
- Cadillac Escalade 2011–2012
- Cadillac Escalade Esv 2011–2012
- Cadillac Escalade Ext 2011–2012
- Chevrolet Avalanche 2011–2012
- Chevrolet Silverado 2011–2012
- Chevrolet Suburban 2011–2012
- Chevrolet Tahoe 2011–2012
- Gmc Sierra 2011–2012
- Gmc Yukon 2011–2012
- Gmc Yukon Xl 2011–2012
Facts
- NHTSA recall number
- 14V827000
- Type
- Vehicle
- Filed by
- General Motors LLC
- Reported to NHTSA
- Dec 30, 2014
- Owners notified
- Feb 12, 2015
- Vehicles or items affected
- 84,192
- Started by
- The manufacturer
- Built
- May 9, 2011 to Mar 8, 2012
- Part
- Electrical system › Ignition
- Maker's own recall number
- 14696 and 14912
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other recalls for the same vehicles
- Cadillac / Chevrolet / Gmc recall: Power train May 7, 2026
- Cadillac / Chevrolet / Gmc recall: Power train Feb 13, 2026
- Cadillac / Chevrolet / Gmc recall: Engine and engine cooling Apr 24, 2025
- Cadillac / Chevrolet / Gmc recall: Power train Oct 24, 2024
- Cadillac / Chevrolet / Gmc recall: Suspension Sep 20, 2023
- Buick / Cadillac / Chevrolet and more recall: Exterior lighting Dec 8, 2022
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.