Ford / Lincoln / Mercury recall: Steering
What is wrong
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
What could happen
Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
The fix
Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Vehicles covered
- Ford Crown Victoria 2005–2011
- Lincoln Town Car 2005–2011
- Mercury Grand Marquis 2005–2011
Facts
- NHTSA recall number
- 14V704000
- Type
- Vehicle
- Filed by
- Ford Motor Company
- Reported to NHTSA
- Nov 5, 2014
- Owners notified
- Nov 19, 2014
- Vehicles or items affected
- 36,888
- Started by
- The manufacturer
- Built
- Mar 8, 2004 to Aug 30, 2011
- Part
- Steering › Rack and pinion › Pinion shaft
- Maker's own recall number
- 14S25
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other recalls for the same vehicles
- Dorman / Ford / Lincoln and more recall: Steering Oct 6, 2015
- Ford / Lincoln / Mercury recall: Steering Aug 29, 2013
- Lincoln recall: Engine and engine cooling Dec 9, 2010
- Ford / Mercury recall: Exterior lighting Dec 22, 2015
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.