Astrostart / Automate / Autostart and more recall: Electrical system
What is wrong
Directed, LLC (Directed) is recalling certain remote start systems and interface modules. The affected devices may experience a condition that may shut down the vehicle if the on/off button on a remote start, or phone system application is depressed while the engine is on and the vehicle brake is subsequently applied.
What could happen
An engine shut down while a vehicle is in motion increases the risk of a crash due to, among other things, a sudden loss of motive power and loss of power steering and braking capability. In addition, safety systems such as air bags are deactivated, increasing the risk of injury in the event of a crash.
The fix
Directed will notify owners, and dealers will reflash the vehicle software, free of charge. The recall began on July 24, 2014. Owners may contact Directed at 1-888-770-7122.
Vehicles covered
- Astrostart Xpresstart Technical Tips
- Automate Xpresstart Technical Tips
- Autostart Remote Start
- Avital Xpresstart Technical Tips
- Clifford Xpresstart Technical Tips
- Command Start Remote Start
- Nordic Start Remote Start
- Orbit Remote Start
- Polar Start Remote Start
- Premier Defense Remote Start
- Prostart Remote Start
- Python Xpresstart Technical Tips
- Viper Xpresstart Technical Tips
- Xpresskit Interface Module
- Xpressstart Interface Module
Facts
- NHTSA recall number
- 14E045000
- Type
- Equipment
- Filed by
- Directed, LLC
- Reported to NHTSA
- Jul 15, 2014
- Owners notified
- Jul 24, 2014
- Vehicles or items affected
- 8,060
- Started by
- The manufacturer
- Built
- –
- Part
- Electrical system › Software
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.