Infiniti recall: Steering
What is wrong
Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.
What could happen
The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.
The fix
Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.
Vehicles covered
- Infiniti Q50 2014
Facts
- NHTSA recall number
- 13V588000
- Type
- Vehicle
- Filed by
- Nissan North America, Inc.
- Reported to NHTSA
- Nov 20, 2013
- Owners notified
- Nov 19, 2013
- Vehicles or items affected
- 23
- Started by
- The manufacturer
- Built
- –
- Part
- Steering › Automated/adaptive steering; Steering › Electric power assist system
- Maker's own recall number
- R1310
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other recalls for the same vehicles
- Infiniti recall: Power train Jun 21, 2024
- Infiniti recall: Back over prevention Aug 2, 2021
- Infiniti / Nissan recall: Suspension May 27, 2021
- Infiniti recall: Engine and engine cooling Apr 4, 2021
- Infiniti / Nissan recall: Back over prevention Sep 12, 2019
- Infiniti recall: Air bags Sep 15, 2017
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.