Neo Trailers recall: Latches/locks/linkages
What is wrong
Neo Manufacturing Inc. LLC (Neo) is recalling certain model year 2010-2011 cargo trailers manufactured February 22, 2010, through May 1, 2011 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.
What could happen
If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle, increasing the risk of injury.
The fix
Neo will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on December 4, 2013. Owners may contact Neo at 1-269-503-7630 or Fastec at 1-800-837-2505.
Vehicles covered
- Neo Trailers Nas 2010–2011
- Neo Trailers Nav 2010–2011
- Neo Trailers Ncv 2010–2011
Facts
- NHTSA recall number
- 13V499000
- Type
- Vehicle
- Filed by
- Neo Manufacturing Inc. LLC
- Reported to NHTSA
- Oct 23, 2013
- Owners notified
- Dec 4, 2013
- Vehicles or items affected
- 434
- Started by
- NHTSA investigation
- Built
- –
- Part
- Latches/locks/linkages
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.