Ford recall: Electrical system
What is wrong
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
What could happen
Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
The fix
Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.
Vehicles covered
- Ford C-Max 2013
- Ford C-Max Energi 2013
- Ford Focus Electric 2012–2013
Facts
- NHTSA recall number
- 13V475000
- Type
- Vehicle
- Filed by
- Ford Motor Company
- Reported to NHTSA
- Oct 17, 2013
- Owners notified
- Oct 30, 2013
- Vehicles or items affected
- 23,000
- Started by
- NHTSA compliance testing
- Built
- –
- Part
- Electrical system › Ignition › Anti-theft › Control module; Equipment › Electrical › Anti-theft devices
- Maker's own recall number
- 13C07
- Safety standard
- FMVSS 114
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other recalls for the same vehicles
- Ford / Lincoln recall: Back over prevention Oct 13, 2025
- Ford recall: Power train Jun 10, 2022
- Ford / Lincoln recall: Latches/locks/linkages Jun 8, 2020
- Ford recall: Equipment Sep 10, 2018
- Ford recall: Structure Jan 24, 2017
- Ford / Lincoln recall: Latches/locks/linkages Sep 6, 2016
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.