Heartland recall: Equipment
What is wrong
Heartland Recreational Vehicles is recalling certain model year 2013-2014 Big Country, Bighorn, Elk Ridge, Elk Ridge Express, Landmark, Prowler, Sundance, Sundance XLT, and Silverado fith wheel and travel trailers manufactured February 13, 2013, through April 16, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.
What could happen
If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
The fix
Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners may contact Heartland Recreational Trailers at 1-888-262-5992 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. Heartland's recall campaign number is 99-01-11.
Vehicles covered
- Heartland Big Country 2013–2014
- Heartland Bighorn 2013–2014
- Heartland Elk Ridge 2013–2014
- Heartland Elk Ridge Express 2013–2014
- Heartland Landmark 2013–2014
- Heartland Prowler 2013–2014
- Heartland Silverado 2013–2014
- Heartland Sundance 2013–2014
- Heartland Sundance Xlt 2013–2014
Facts
- NHTSA recall number
- 13V181000
- Type
- Vehicle
- Filed by
- Heartland Recreational Vehicles, LLC
- Reported to NHTSA
- May 7, 2013
- Owners notified
- May 20, 2013
- Vehicles or items affected
- 890
- Started by
- NHTSA investigation
- Built
- Feb 13, 2013 to Apr 16, 2013
- Part
- Equipment
- Maker's own recall number
- 99-01-11
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other recalls for the same vehicles
- Heartland recall: Equipment Apr 3, 2015
- Heartland recall: Equipment Mar 27, 2024
- Heartland recall: Equipment Apr 19, 2023
- Heartland recall: Equipment Jun 17, 2022
- Heartland recall: Equipment Nov 22, 2017
- Heartland recall: Equipment Jul 30, 2015
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.