OpenAI patents using AI to write user profiles for better service recommendations
OpenAI has filed a patent for a system that uses generative AI to create and update text-based summaries of a user's past interactions with different services. These summaries, called Natural Language Representations, are generated in the background to help providers offer customized recommendations without slowing down the service.
In the filing’s own words
Systems and methods for utilizing generative response engines to create and maintain Natural Language Representations (NLRs) for user personalization across multiple service providers are provided. Past interaction data between a user account and various service providers are evaluated and specialized instances of generative models tailored for each service provider's specific category of services are employed. The representations are continuously generated in an asynchronous process, allowing seamless updates without disrupting operational efficiency.
What exactly they claim (claim 1)
1. A method comprising: in an asynchronous process, evaluating, by a generative response engine, past interaction data between a user account and a service provider, wherein the generative response engine is configured to determine what information should be synthesized into a natural language representation of the user account; creating the natural language representation of the user account; maintaining the natural language representation of the user account; and outputting, by the generative response engine, a customized recommendation for the user account using the natural language representation.
Facts
- Company
- OpenAI (OpenAI OpCo, LLC.)
- Official title
- NATURAL LANGUAGE PROCESSING-BASED USER PROFILING FOR PERSONALIZED SERVICES
- Publication number
- US20260310904A1
- Application number
- 19207473
- Filed
- May 14, 2025
- Published
- Oct 8, 2026
- Inventors
- 4
- Claims
- 20
Classified under
G06F 40/40 Physics & computingMore from OpenAI in AI & software
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Summaries are simplified from the filing’s own abstract and first claim. A patent filing is not a product announcement.
Patent data and drawings: U.S. Patent and Trademark Office (USPTO). Nebula is not affiliated with or endorsed by the USPTO.