Amazon patents chatbot replies that match a specific personality
Amazon describes a system that reads a user's message and context to pick a specific personality for the reply. It then instructs a computer model to write the answer using that chosen personality, such as a specific tone or character type.
In the filing’s own words
Techniques for using a model to generate a response to a user input, where the response is associated with a personality determined to be relevant to the user input, are described. The system receives a user input and context data associated with the user input. Using the user input data and/or the context data, the system determines a personality (e.g., including a personality type and/or personality characteristics) relevant to the user input. The system generates a prompt instructing a model to generate a response to the user input that corresponds to the personality. The model processes the prompt to generate a response to the user input that corresponds to the personality. In some embodiments, the model generates a request for another component of the system to generate information responsive to the user input. The model may transform the responsive information into the personality-associated response.
What exactly they claim (claim 1)
1.- 20. (canceled)
Facts
- Company
- Amazon (Amazon Technologies, Inc.)
- Official title
- NATURAL LANGUAGE GENERATION
- Publication number
- US20260289186A1
- Application number
- 19570424
- Filed
- Mar 18, 2026
- Published
- Sep 24, 2026
- Inventors
- 6
- Claims
- 21
Classified under
G06F 40/40 Physics & computingG06F 40/35 Physics & computingH04L 67/306 Electricity & electronicsMore from Amazon in AI & software
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Summaries are simplified from the filing’s own abstract and first claim. A patent filing is not a product announcement.
Patent data and drawings: U.S. Patent and Trademark Office (USPTO). Nebula is not affiliated with or endorsed by the USPTO.