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SonyGranted patentShopping & deliveryInterest 4/10

Sony patents demo models that show QR codes to recommend products

Patent drawing
Patent drawing from the official filing.

Sony describes a system where electronic display models in stores show machine-readable codes, such as QR codes, on their screens. When a customer scans this code with their phone, a server verifies the device's identity and generates a webpage with a chatbot. The chatbot asks questions about the user's needs to recommend specific products.

Why it mattersThis could make in-store shopping more interactive by using existing demo screens to guide customers to products that fit their specific requirements.

In the filing’s own words

A method of providing information of an apparatus on display in a venue. The method includes receiving information identifying the apparatus and the venue in which the apparatus is on display from a user device; and generating, by a server, a product information webpage based on the information identifying the apparatus and the venue for providing a recommendation of at least one product to the user device; wherein the information identifying the apparatus and the venue is represented by an image of a machine readable visual representation being displayed on the apparatus.

What exactly they claim (claim 1)

1. A method of providing information regarding an electronic apparatus having a display, the electronic apparatus being a demonstration model present at a venue, receiving, by a server, a second instance of information identifying the electronic apparatus and the venue in which the electronic apparatus is present from a user device; and generating, by the server, a product information webpage based on the information identifying the electronic apparatus and the venue for providing a recommendation of at least one product to the user device; wherein the second instance of information identifying the electronic apparatus and the venue is represented in a machine readable visual representation displayed on the display of the electronic apparatus that is imaged by the user device, wherein the product information webpage comprises a chatbot platform for enquiring the user about product requirements, the enquiry comprising at least one step of dialogue, wherein the at least one step of dialogue comprises a chatbot from the chatbot platform asking a question to a user and the user responding, and the recommendation of at least one product is determined based on the user's responses to the enquiry; wherein the method further comprises, by the server, the steps of: acquiring a first instance of information identifying the electronic apparatus and the venue in which the electronic apparatus is present from the electronic apparatus; implementing an authentication process to verify an identity of the electronic apparatus; upon successful authentication of the electronic apparatus, generating the machine readable visual representation based on the acquired first instance of the information; and transmitting the machine readable visual representation to the electronic apparatus.

Facts

Company
Sony (Sony Group Corporation)
Official title
Method, system and computer program for providing information of an apparatus on display
Patent number
US12762608B2
Application number
18444854
Filed
Feb 19, 2024
Granted
Oct 13, 2026
Inventors
2
Claims
18

Classified under

G06Q 30/0641 Physics & computingG06K 19/06037 Physics & computingG06Q 30/0623 Physics & computingG06Q 30/0631 Physics & computingH04L 51/02 Electricity & electronics

Summaries are simplified from the filing’s own abstract and first claim. A patent filing is not a product announcement.
Patent data and drawings: U.S. Patent and Trademark Office (USPTO). Nebula is not affiliated with or endorsed by the USPTO.