Nvidia patents system that reads user complaints to spot cloud glitches
Nvidia has been granted a patent for a system that uses natural language processing to scan text feedback from users of cloud applications. The technology looks for specific words or phrases that indicate performance problems, such as slow loading or errors. It then links these complaints to specific user sessions to gather data on how the application was performing during those issues.
In the filing’s own words
Apparatuses, systems, and techniques to identify performance anomalies in cloud-based applications. In at least one embodiment, one or more natural language processing (NLP) neural networks are used to identify one or more performance anomalies associated with one or more cloud-based applications based, at least in part, on textual feedback from one or more users of the one or more cloud-based applications.
What exactly they claim (claim 1)
1. A processor, comprising: one or more circuits to: use one or more natural language processing (NLP) neural networks to process textual feedback from one or more users of one or more cloud-based applications to identify one or more occurrences of one or more performance anomalies associated with the one or more cloud-based applications and to identify one or more user sessions of the one or more cloud-based applications to identify performance metrics corresponding to the one or more occurrences of the one or more performance anomalies; and generate an output, based, at least in part, on the identified performance metrics, pertaining to the identified one or more occurrences of the one or more performance anomalies.
Facts
- Company
- Nvidia (NVIDIA Corporation)
- Official title
- Anomalous event detection
- Patent number
- US12743580B1
- Application number
- 18104174
- Filed
- Jan 31, 2023
- Granted
- Sep 22, 2026
- Inventors
- 5
- Claims
- 20
Classified under
G06F 40/279 Physics & computingG06N 3/08 Physics & computingMore from Nvidia in AI & software
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Summaries are simplified from the filing’s own abstract and first claim. A patent filing is not a product announcement.
Patent data and drawings: U.S. Patent and Trademark Office (USPTO). Nebula is not affiliated with or endorsed by the USPTO.